Introduction|Implications of Non-Verbal Communication|Non-Verbal and Verbal Communication|Patterns of Non-Verbal Communication|Effects of Non-Verbal Communication|Conclusion

Course Description

Poor communication causes confusion. Inconsistent nonverbal language can lead to an entire message being lost. Learn how to present clear messages with this video-based training program on nonverbal communication. The best way to avoid miscommunication is to learn how to manage your nonverbal language and understand that of others. Nonverbal communication is instinctive and therefore present at every level of an organization. Once better understanding is achieved, clear concise communication can be attained.