Introduction|Communication and Understanding|Communication Options|What Dialogue Isn’t|What Dialogue Is|When to use Dialogue and Why|The Three Skills of Dialogue: 1) Suspension|The Three Skills of Dialogue: 2) Listening|The Three Skills of Dialogue: 3) Discovery|The Six Basic Rules of Dialogue

Course Description

This training video focuses on giving the viewer tools and guidelines to communicate with a multitude of diverse individuals throughout their work environment. By explaining dialogue within the workplace is not about debating but about listening, the viewer is shown the importance of dialogue-based communication. This training program focuses on how listening and creating effective dialogue is more important than most any other form of communication. Instead of defending their personal point of view, this video shows the viewer how to listen and win by creating a universal goal and resolution. Use this video in the workplace where dialogue is needed to create personal and professional goals.