Introduction|Elements of Communication|Sender: Be Expressive|Language: Be Accurate|Environment: Minimize Distractions|Receiver: Listen Carefully|Feedback: Verify and Clarify|Conclusion

Course Description

In healthcare, words become a lifeline. Communication among healthcare workers impacts the care of patients. Poor communication can result in chaos, especially when combined with technology. Use this online training course to teach your healthcare staff to communicate effectively. This training course disseminates the 5 elements of effective communication: the sender, language, environment, the receiver, and feedback. Patients judge health care providers by their actions, and effective communication leads to taking correct action. Use this training course to teach your employees communication is vital in the healthcare industry.