What do you say when a team member is resisting some change in the workplace? This course helps managers see the importance in understanding where the resistance is coming from, instead of trying to lay down law. This video presents a communication strategy for presenting changes in the workplace. Learn how to properly present information about a change to team members, and how to respond when someone isn’t on board. This course is part of the What To Say When series on workplace communication. Use the courses in this series to help solve specific workplace issues, whether you are a manager remediating a situation or an individual trying to deal with a problem.