Introduction|Organizational Values|What About Conflict?|What Are Your Hot Buttons?|Diffusing Workplace Hostility|Drawing the Line|Getting Help|Mediating Disputes|Conclusion
This informative training program features key insights into the ways violence often takes hold of the workplace. Through understanding and organizing workplace values, the viewer is presented with the idea that conflict isn’t necessarily bad. By working beyond conflict in a professional manner, this program shows the viewer how to grow from conflicting moments. Additionally, hot button issues are looked at, and methods to work past them are investigated. Indeed, communication is the key insight this video presents. This training is a must for any person working in a professional environment where conflict occurs.