Introduction|Involving Employees in Decisions|Listening to Employee’s Concerns|Focusing on Solutions|Dealing With Mistakes|Conclusion

Course Description

People thrive at work and are most likely to quit their job because of the same reason: their boss. Being a manager is not easy but with a few basic skills, supervising others will become like second nature. This online training course shows examples of how to handle certain work situations by comparing the incorrect method with the correct method. The different sections discuss how to involve employees in decisions, listen to employees’ concerns, focus on solutions instead of problems, and deal with mistakes. With this training course, supervisors will gain a better understanding of what it takes to become a responsive, inspiring manager.