Introduction|Types of Conflict|Conflict Resolution|Confrontation|Consequences|Review

Course Description

This online training video educates viewers about conflicts in the office. Conflicts are disruptive, and the potential consequences of unresolved conflicts often cause greater issues. Providing your employees with methods of conflict resolution helps prevent issues from escalating into confrontations. This video explains different ways to work through differences in the office workplace. Viewers learn to identify the common causes of different types of conflicts. Examples are given of best practices in conflict resolution. This training shows how different conflicts require different resolutions. This training course prepares employees to work toward the most positive resolution when a workplace conflict occurs.