In this session, we will explain how to design and deliver just-in-time, competency-based learning, leveraging a microlearning approach. Using a specific case study, we will follow the prerequisite steps to determine the skills and competencies needed (needs analysis). The process will then explain how to use a roles matrix, identify the outcomes, select the appropriate instructional delivery modality (competency based). Finally, we will discuss how to reflect iterative changes that occur both during and development (Agile). In addition, the session will use specific client stories to share how to create a strong collaborative partnership with your subject matter experts and productowners.
1. Map/diagram a competency based role matrix
2. Follow a modified Agile process, using tools demonstrated and shared during the session
3. Respond effectively to design/feature changes during the process